1. Information We Collect

We may collect the following types of information:

Information you provide directly:

• Name, email address, phone number, and organization when you fill out a contact or inquiry form
• Information shared during coaching engagements, workshops, or assessments
• Communications you send to us by email or through the Website

Information collected automatically:

• Browser type, device type, and operating system
• Pages visited, time spent on pages, and referring URLs
• IP address and general geographic location

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide information about our services
• Deliver coaching, facilitation, consulting, and training services
• Send relevant updates, event invitations, and educational content (with your consent)
• Improve the Website and our service offerings
• Comply with legal obligations

3. Confidentiality of Client Information

Information shared in the context of coaching, facilitation, or consulting engagements is treated with the highest degree of confidentiality.

Any testimonials, case studies, or success stories shared on this Website are used with permission and do not include confidential organizational or personal details without approval.

4. Information Sharing

We do not share your personal information with third parties except in the following limited circumstances:

• Service providers — We may share information with trusted vendors who assist us in operating the Website or delivering services (such as scheduling tools, email platforms, or video conferencing services). These vendors are bound by confidentiality obligations.
• Legal requirements — We may disclose information if required by law, court order, or governmental authority.
• Business transitions — In the unlikely event of a merger or acquisition, your information may transfer to the successor entity, subject to equivalent privacy protections.

5. Cookies & Tracking

Our Website uses cookies and similar technologies to improve your experience and understand how visitors use the site.

• Essential cookies — Required for the Website to function properly
• Analytics cookies — Help us understand how visitors interact with the Website
• Functional cookies — Remember your preferences

You may disable cookies through your browser settings, though some features of the Website may not function properly as a result.

6. Third-Party Links & Services

This Website may contain links to third-party websites, scheduling tools, video platforms, and social media. These services have their own privacy policies, which we encourage you to review.

We are not responsible for the privacy practices or content of third-party services linked from this Website.

7. Data Security

We take reasonable technical and organizational measures to protect your information against unauthorized access, loss, or misuse.

8. Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this policy, or as required by law. When information is no longer needed, we take reasonable steps to securely delete or anonymize it.

9. Your Rights & Choices

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of marketing communications at any time
• Request that we stop processing your information in certain circumstances

To exercise any of these rights, please contact us at concierge@powerfulunderpressure.com.

10. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete it, and the right to opt out of sale.

We do not sell personal information. To make a request under the CCPA, please contact us at the information below.

11. Children’s Privacy

This Website is intended for professional and organizational audiences and is not directed at children under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised policy on this page with an updated effective date. We encourage you to review this policy periodically.

Questions?

Questions or concerns about this Privacy Policy may be directed to:

Powerful Under Pressure

San Francisco Bay Area

(415) 508-8250