THE SITUATION
A re-org that normally takes 8 months was expedited to 8 weeks, leaving key staff overwhelmed and threatening to quit. Crucial leaders scrambled to plan, knowing their clinical staff were already overworked, and were now scared for their roles and job satisfaction.
OUR APPROACH
Our Powerful Under Pressure team facilitated planning sessions, including time to surface fears and desires. We challenged senior leadership to make the re-org about more than just financials — and to make staff and patient satisfaction key.
THE RESULTS
- Re-org completed in record time
- Key staff earned promotions
- Company recognized for both financial results and quality of care
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